These Terms of Service govern your use of the commercial website weihuang.mom and the general merchandise and daily-goods trading services offered by Wuhan Weihuang Trading Co., Ltd. Reading them is worthwhile before you browse the catalogue, place an order or write to us. They keep the arrangement clear for you and for us, and they are written to be understood, not to hide anything.
By visiting this website, using its contact form, or placing an order for any of the goods described here, you accept these Terms of Service and agree to be bound by them. If you do not agree with any of the terms, please leave the site and do not place an order. We trust you to read carefully; the small print matters, and we have tried to keep it honest and short.
These terms apply to every visitor, whether a casual reader, a household buyer or a retail partner. Where we enter into a separate written supply agreement with a commercial customer, that agreement supplements these terms, and where the two conflict, the written agreement wins.
The services and goods described on this website are provided by Wuhan Weihuang Trading Co., Ltd., a company registered in China. Our registered office is at Unit 31-3, 1/F, Tower A, Zhaoshang Jiangwan International, Tianzheng Street, Gutian Second Road, Qiaokou District, Wuhan 430000, China (CN).
We trade in household goods, kitchen and tableware, small appliances and seasonal products. Identity matters because it fixes who you deal with, whose warehouses and agreements are in play, and where any disagreement should be resolved, all of which are covered later in this document.
We grant you a limited, personal and non-exclusive right to view the pages of this site and to contact us through the channels provided. You agree to use the site only for lawful purposes and in a way that does not damage, overburden or impair the service available to other visitors.
You must not attempt to gain unauthorised access to our systems, to interfere with the operation of the site, or to use automated tools to harvest content or addresses. The accounts we hold are few and simple; if you sign in nowhere and send nothing, you remain a reader and nothing more.
Description is only as good as the stock it describes. The pages of this site give a general account of the goods and services we offer, including household goods distribution, kitchen and tableware lines, small appliance sourcing, seasonal and festival goods, retail shelf programs and logistics coordination.
Because stock moves quickly, an item described on the site may at times be unavailable or may differ slightly from the image or text shown. We try to keep descriptions accurate, but for a firm answer about availability, a specific specification or a current price, a direct enquiry is the reliable path. The general description here never counts as a legally binding offer to sell a particular item in a particular quantity.
A quotation we issue is an invitation to deal, not an automatic contract. A binding order exists only when we accept your order in writing, whether by return email, by dispatch note or by the start of delivery. Until that acceptance, either side may walk away without penalty.
When we accept an order, we confirm the goods, the quantity, the price and the delivery terms. Any condition you or we state that is not reflected in the written acceptance will not form part of the contract unless we both agree to it in writing afterwards. Keep your purchase references and our written confirmations together; they are the record of what was agreed.
Cancelling an order is possible while nothing has been dispatched. If you decide you no longer need the goods, tell us before we load them and we will stand the order down without penalty. Once a delivery has left our floor, the ordinary return and replacement rules below take over, because by then the goods are on their way to you and the cost of turning a moving load around is real for both sides.
Prices are stated in the currency agreed at the time of quotation and do not include taxes, duties or freight unless we state otherwise in writing. Prices may change, but a price confirmed in a written acceptance stays fixed for that order during the validity period you and we both agreed.
Payment terms are agreed per order and shown on the outgoing invoice. Unless a credit account has been agreed in writing, payment is due before dispatch or on the due date on the invoice, whichever is earlier. Late payment may carry interest at the rate permitted by law and may pause further deliveries until the account is settled. We accept the payment methods we list at the time of order.
Invoices are a faithful record of what you ordered and at what price, and we issue them in duplicate so both shelves of our larder agree. If an invoice does not match your order, flag it at once while the evidence is fresh; outstanding amounts still owing are treated as confirmed once a reasonable window for challenge has passed without comment.
Delivery dates we give are our best estimate and are not part of the contract unless we confirm them as firm. We will do everything reasonable to deliver on time, but we are not liable for delays beyond our control, including transport disruption, port delays, customs hold-ups or natural events.
Risk in the goods passes to you when they are delivered to your address or your carrier, as agreed for the order. If we deliver by installments, each installment is a separate contribution to the contract, and a delay or defect in one installment does not let you cancel the whole order unless the failure is substantial.
When a delivery is made to your premises, we ask that someone accepts the shipment, checks the count against the delivery note at the door, and signs for the goods. If a carton looks crushed, torn or damp, note it on the paperwork or your photographs before signing. These few seconds at the doorstep are the cheapest insurance you can take out on a consignment.
You must inspect the goods on delivery and tell us promptly if anything is wrong. For obvious damage, shortage or wrong items, the notice window is short because goods and evidence can move on quickly. For hidden faults, you have a reasonable period to discover and report them.
When you report a problem, we will ask for the delivery note, photographs and any other evidence needed to put the matter right. Claims made late or without the requested evidence may not be honoured, so please check every carton when it arrives and keep the packing slips.
Our claim team moves in a straight line: confirm the record, look at the evidence, decide, and settle. We do not ask you to jump through hoops for a genuine fault, and we value the customer who checks carefully at the door over one who discovers a problem months later. The better the record on both sides, the faster a fair answer comes back.
Our aim is to send goods you can use. If a defect is confirmed within the claim period, we will, at our option, replace the item, issue a credit, or refund the price paid for that item. We reserve the right to arrange a return, and returned goods must be in their original condition where possible.
This provision does not cover losses caused by misuse, normal wear, incorrect storage, or modification of the goods after delivery. A clear problem is settled without argument; a problem we cannot verify from the evidence may not be settled to the advantage of either side, which is why inspection matters so much. In every such case we aim to reach an answer that is fair to both the buyer and the goods.
We warrant that the goods we deliver are, at the point of dispatch, substantially as described and free from defects in material and workmanship under ordinary use. For appliances, we pass through the manufacturer warranty as available, and we help with claims where we can.
Beyond the warranty stated here, and to the extent the law allows, the goods and the website are provided without other warranties, express or implied, including any implied warranty of fitness for a particular purpose. We cannot guarantee that a household item will suit every kitchen or that a website will run without interruption, and we do not hold ourselves out as responsible for uses we did not intend.
The page layout, text, colour scheme, brand names and distinctive design of this website are created for, or licensed to, Wuhan Weihuang Trading Co., Ltd. Nothing on the site grants you permission to copy, reuse or redistribute this material for your own commercial ends.
You may print or save pages for your private reference, and you may quote a short extract with attribution. What you may not do is pass off the design or the words as your own, or use the brand in a way that confuses or misleads. Trademarks remain the property of their owners.
Use this site with the courtesy you would bring to a well-run shop. You must not send offensive or unlawful messages, submit false or misleading order information, attempt to disable the site, or use it to collect personal details about other visitors.
We may suspend or block anyone who disregards these rules. We also keep the right to decline an order, or to cancel one, where we reasonably suspect fraud, misuse or a breach of these terms, in which case any payment received for undelivered goods will be returned to you.
The site may point to other websites for payments, delivery tracking or related services. We do not control those sites and are not responsible for their content, policies or reliability. Following such a link means leaving our site, and the terms and privacy notice of the destination apply from that point onward.
We choose our partners with care, but we cannot answer for what happens beyond our own pages. If you reach an external site and are unsure of its standing, you are welcome to come back and ask us before proceeding.
To the fullest extent permitted by law, our total liability arising out of or in connection with the goods, the services and this website is limited to the price you paid for the goods concerned, or the cost of replacing them. We are not liable for indirect, special or consequential losses, such as lost profit, lost turnover, or loss of goodwill, even if we were told the loss might occur.
Nothing in these terms removes or limits a liability that the law does not allow to be limited, including liability for death or personal injury caused by our negligence or for fraud. These limits are written to be lawful first and generous second, and where a loss can be fairly measured, we settle it fairly.
You agree to indemnify and hold harmless Wuhan Weihuang Trading Co., Ltd. and its staff against claims, losses and reasonable costs that arise from your breach of these terms, your misuse of the site, or your violation of any law or the rights of another party.
This indemnity is a practical one. It means that if a dispute flows from your side of the arrangement and lands on our desk, we can look to you for fair recompense rather than carrying the cost alone. It does not reduce our own responsibilities, which are set out in the liability section above.
Either side may end an ongoing supply arrangement by giving written notice of a reasonable period, which we state in the agreement or, in its absence, is thirty days. On termination, you pay for goods already delivered and we return any advance for goods not yet delivered or not yet made.
We may end our relationship immediately if the other side breaches a material term and does not fix it within a reasonable written notice, or if the other side becomes insolvent or acts in a way that puts the arrangement at risk. Ending the arrangement does not end rights and duties that were meant to survive, such as payment and liability.
These terms are governed by the laws of China, which is the jurisdiction in which our company is registered and operates. We prefer to settle differences by conversation first, and we invite you to raise any concern directly with us before turning to formal channels.
If a dispute cannot be settled amicably, the courts of the place of our registered office will have jurisdiction, unless the law of the region where you live gives you mandatory rights that cannot be displaced. We will always honour those rights wherever they apply.
We may update these terms from time to time to reflect changes in the business, the goods, the site or the law. The effective date at the top of this page shows when the current version began to apply, and revised terms are placed on this same address.
For an existing order, the version of the terms in force when the order was accepted continues to govern that order unless we both agree otherwise. For new orders and general browsing, the terms shown on the day apply, so a quick glance at the effective date is a good habit.
Questions about these Terms of Service are welcome before you commit to anything. We are easy to reach and happy to talk through a clause you find unclear.
Read the terms, ask about anything doubtful, and keep a copy of your written confirmations. A clear paper trail makes every later step easier for both of us.