This Privacy Policy explains how the commercial website weihuang.mom gathers and looks after personal information. We keep this document plain and direct because we believe clear privacy language belongs to every person who visits our site or writes to us. Please read it at your own pace. If something is unclear, the contact details at the end of this page are there for you to ask.
Weihuang.mom is the online home of a general merchandise and daily-goods trading business. We sell no software and publish only a modest set of pages that describe our goods and how to reach us. Because the site is simple, our privacy practices can stay simple too. In short, we collect only the information you choose to send us, we use it only for the reason you sent it, and we do not sell it to anyone.
This policy applies to this website and to the correspondence we exchange through the contact form and the public email address shown on our pages. It does not cover third-party websites linked from our site, and we encourage you to review the privacy notice of any external site you visit.
We want you to feel welcome here the way you would in a well-kept shop. A good shop does not watch every customer through a camera, does not demand your name at the door, and does not pass your details along to strangers for a quick profit. This site is kept on the same principle. We hold open the door, you decide what to tell us, and whatever you choose to share is handled with the respect it deserves and no further use than the one you intended.
Because we trade in ordinary household and daily goods, the personal information involved is usually small and practical: a name, an address, an email, a phone number and the details of what you would like to buy. There is nothing exotic about it, and we keep it that way. This whole document is a plain account of how that ordinary information is looked after from the moment it reaches us until the moment we no longer need it.
The responsible trading entity behind this site is Wuhan Weihuang Trading Co., Ltd., a company registered in China. Our registered office is at Unit 31-3, 1/F, Tower A, Zhaoshang Jiangwan International, Tianzheng Street, Gutian Second Road, Qiaokou District, Wuhan 430000, China (CN).
We act as a merchant and distributor of household goods, kitchenware, small appliances and seasonal products. In the collection and handling of personal information, we act as a controller under the terms of the General Data Protection Regulation and applicable Chinese law, which means we decide why personal information is used and how it is protected.
These web services are developed and operated by the developer WeiHuangs on behalf of the trading company. We mention this so it is always clear who stands behind the technical maintenance of the site and the handling of the messages it receives. Questions about the technical side of this policy can be addressed to the contact desk in the same way as any other question.
As you use this site, we may collect several categories of information. The essential rule is that we collect far less than most commercial sites and we never ask for more than the task requires.
When you use the contact form, we receive your name, your email address and any subject line and message you write. If you write to us directly by email, we receive your email address and the contents of your message, the same way any ordinary inbox works.
The web server that hosts this site records routine technical data, such as the numerical internet address of the device that made each request, the type of browser used, the page requested and the moment of the request. This is standard server logging and helps us keep the site reliable and secure.
Server logs are not used to build a picture of you as an individual. They are looked at, if at all, to spot technical faults, to guard against attempts to break the site, and to understand in broad terms how many visitors arrive and which pages they read. The numbers matter more than the people, and the logs are thrown away on a regular rolling schedule.
We deliberately do not ask for a date of birth, a national identification number or any document that could be used to impersonate you, because we have no need of such things to sell everyday goods. If any request ever appears to ask for more than the task requires, you should treat that request with caution and feel free to challenge it before sending anything.
Information is collected in two straightforward ways. The first is direct and voluntary: you type a message into the contact form, or you send an email to our published address, and the details travel with that message. The second is automatic and technical: the hosting server records a small amount of operational data as you load each page.
We do not purchase contact lists, harvest addresses from directories, or infer personal details from third parties. Every piece of personal information we hold arrived on its own, through a real inquiry from a real person such as yourself.
Your information is used narrowly, always in connection with the goods we trade and the correspondence we hold. The principal uses are these.
We do not use your information to send advertising you have not asked for, and we do not combine it with external sources to build a profile of you.
From time to time we may send a short, relevant note to a customer who has bought from us before, for example to tell them that a replacement part or a reorder line is available. Such notes are drawn from our own records, are sent because we believe they are directly useful to the person who dealt with us, and always carry a way to ask us to stop writing. You are never on a list you did not put yourself on.
Under the lawful grounds recognised by privacy regulation, our processing rests on the following foundations.
Where we rely on legitimate interest, we weigh that interest against your rights and freedoms and we never process more data than the smallest amount that still lets us run the business well.
The site may at times rely on third-party services for hosting, email delivery or website measurement. Each such provider is chosen for its own safeguards and is permitted to handle personal information only in ways consistent with this policy. We review these arrangements from time to time to make sure the standard we promise you still holds.
Where a provider stores data on a server outside your home territory, the transfer is protected by suitable safeguards, as described later in this document. We keep this section honest: third-party use is light, because the site itself is light.
We keep personal information only for as long as the purpose for which it was collected still stands. An enquiry that leads nowhere is closed and its details removed once the discussion is resolved and any waiting period has passed. An enquiry that becomes an order follows the records that the law and sound business require.
Server logs are kept on a rolling basis and are discarded after they no longer serve security and reliability. When a retention period ends, records are deleted or anonymised so they can no longer be linked to you. Likewise, once a season has passed and the goods and invoices tied to it are fully settled, the supporting correspondence is reviewed and the parts no longer needed are quietly removed.
We protect the information entrusted to us with ordinary but sincere means: restricted access to mail accounts, current software with timely updates, secure connections when the site is served over encryption, and careful handling by the small team that reads correspondence.
No protection is absolute, and we cannot promise that loss or misuse will never happen. What we do promise is that we apply reasonable measures, that we treat a breach seriously if one occurs, and that we tell the people affected where the law obliges us to do so.
Good security is mostly habit. We keep the number of people who can open correspondence as small as the business allows, we use strong and separate passwords, we keep software patched, and we are slow to grant access to new systems until a genuine need is shown. None of this is glamorous, which is exactly the point; the dull routines are what actually keep a storage room safe.
Depending on where you live, you may hold rights over the personal information we keep about you. The common ones are listed below.
To exercise any of these rights, use the contact details at the end of this page. We will respond within the time the law allows, and we will verify your identity before releasing any personal information so it does not fall into the wrong hands.
You do not have to justify these requests. Asking us to show you what we hold, to correct a wrong detail, or to delete something we no longer need is a normal part of dealing with a responsible trader, and no fee is charged for a reasonable request. If we ever decline a request, we will say why in plain language and point to the lawful ground that allows us to keep the information.
Our site sells household and daily goods and is aimed at adults who manage a home or a shop. We do not knowingly collect personal information from children, and the site is not designed to attract young visitors.
If you believe a child has sent us personal information by mistake, please tell us. We will remove the details as soon as we can verify the situation, and we will not hold them any longer than needed to make sure of the deletion.
Because we trade across regions and may use hosting or email providers that operate abroad, personal information may occasionally travel across borders. When this happens, we make sure suitable safeguards are in place, such as standard contractual clauses or an equivalent recognised mechanism, so the protection described in this policy travels with the data.
If you would like to know the specific safeguards that apply to your data, we will happily describe them in answer to a request sent through the contact desk.
We may revise this policy when the business, the site or the law changes. When we do, we will update the effective date at the top of this page and place the revised version on this same address. Material changes that affect how your information is used will be explained clearly in the text, and where required by law, we will draw your attention to them.
Because a written policy only matters when it is read, we encourage you to glance at this page from time to time. Continuing to use the site after a change takes effect means you accept the updated version.
Questions, requests and concerns about this Privacy Policy are welcome at any time. Reach the privacy and data desk by these channels.
We aim to acknowledge every privacy enquiry within one working day and to resolve genuine concerns promptly. You may also raise a complaint with the supervisory authority for your region, and we will cooperate fully with any lawful investigation.